Posts tagged ‘business owners time management’

Very poor customer service at Park at the Crest Apartments


I I got to tell you about our very poor customer service experience yesterday.

We went looking for an apartment. When we got to the third apartment’s leasing office, this office personnel was on the phone. We can hear her from the lobby. So I went to let her know that we were there. Then I said, “Hi, we would like to inquire.” She said, “What?” In a very rude way. So I said it again in a very slow tone, “We would like to inquire.”

She said, “Ah ok” and went with her sales pitch. And then she said, “do you want to look at our apartments?” We said, “Yes” .

So she told us, “Ok can I have you driver’s license? And here’s the key, go to that building right there, it’s on the 3rd floor, room 137. You won’t get lost just in that building. Don’t worry I have your drivers license.”

In my brain? What! This is BS! She doesn’t have anybody else in the office but that personal phone call and she didn’t have any intention to accompany us to this model unit? This is our first time in Florida and you treat us like that. We are their future residents who will give them our hard earned money so that this lazy and inadequate personnel can have her salary, and you treat us like that!?

Yeah, we went and saw that model unit, but SHIT! I don’t want to live there.

Gosh! Whatever happened to “CUSTOMER SERVICE”!

August 21, 2011 at 4:57 am Leave a comment

Hi Everyone! Hope everybody’s doing well

It’s been a while since I posted anything here. My life has changed a lot since I graduated from Le Cordon Bleu last March. I became a Cook at a Childrens’ Center at Brentwood. I loved my job. I cooked food for 250-125 people at one time. The challenge was making it look good and of course taste good.

It was a school for kids who were authentic, orphans, or disturbed kids. I know all our resident kids names. Including their staffs. Loved that job. Love cooking in general.

But, life changes. My husband took a job offer here in Fort Myers, Florida. So, we are here now. Got here last week.

Yeah, I quit my job there.

What struck me the most here is the growth of this place. We all know that Florida and Las Vegas are now experience the worst downfall in terms of real estate. But the growth here in small business are booming. Because people/retirees come here to spend their vacation during snow time in other state. They make a lot of money from the tourists. Including tourists from another country, like Europe and Canada. (We hear a lot of them all over the shopping centers)

With this, I am so excited because I see a lot of opportunities here, in terms of helping business owners make more money by taking care of their business, and their employees, their most important asset.

I’ll be keeping in touch!

August 19, 2011 at 6:06 am Leave a comment

Graduation Day from Le Cordon Bleu!

I made it with flying colors!

March 25, 2011 at 8:51 pm Leave a comment

Sometimes entrepreneurs

need to apply delayed gratification.

Sometimes, we just need to admit that we have to MOVE some of our plans to take care of some issues currently.

One thing I have learned though is NEVER MAKE THE SAME MISTAKES OVER AND OVER AGAIN.

Learn from our mistakes and move on.

more of my personal blogs at : www.potphils.wordpress.com

December 12, 2010 at 7:39 am 2 comments

It doesn’t matter how many times we begi…

It doesn’t matter how many times we begin, what’s important is how we end our life’s journey. So think of your vision in life. Your goal to answer WHY are you doing what you are doing right now. Me? I want to be an Executive Chef in 3-5 yrs from now that’s why I am doing what I am doing right now. 

And also, I want to get paid as a Keynote Speaker talking about : Food to Weight Loss, Nutrition and Time Management. Specially deliver this to our kids because they are our nation’s future…

Clarify what you want to BE in your life. Nothing is too late. Then you will have “Sense of Direction” and “Sense of Accomplishement.”

November 16, 2010 at 8:16 am Leave a comment

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